They always say that you should not expect to get the best of both worlds, but Palermo proves the doubters wrong. Our mattress with the 20-centimetre profile and medium firm feel means you, your children, or even your guests can enjoy the relief of memory foam with the support that every back needs.
The Comfort of Memory Foam with the Support of Springs
Welcome to the revolutionary comfort of the Palermo hybrid mattress. We quilted memory foam atop a layer of comfort foam, creating a sleep surface that conforms to your unique body shape and relieves pressure points. Then, we place this onto a set of traditional steel spring coils that provides the firmness that many need.
Spring coils do not just provide better support. They also make the mattress more durable while improving breathability. Many people also enjoy the “bounce” of a traditional spring coil bed.
You cannot go wrong using a mattress that prioritises great comfort and necessary support while remaining durable for years.
- Comfortable mattress combines memory foam with the traditional support of an innerspring mattress for a medium-firm feel
- A comfy layer of memory foam is quilted in the soft, knit fabric mattress cover
- A 4cm layer of foam beneath the quilted top layer helps to minimize pressure points
- Mattress is compressed and shipped in a box for convenient delivery and setup
- Australian SINGLE Size Mattress Dimensions: 92 x 187 cm (approximately)
- Mattress Height: 20 cm (approximately)
Mattress Hub generally offers a 12-month warranty on all products, unless stated otherwise. Some products will be provided with extended warranty for your peace of mind. Please refer to the product listing for the warranty period.
You are required to notify MattressHub within 10 working days in the unlikely event that the item arrives damaged or faulty. In addition to a detailed description, you are required to provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty process. Once assessed and approved by our customer service team, you will be contacted to proceed with the return, refund or replacement process. We do not accept returns if you don’t like the product, or misused by you.
PLEASE DO NOT ATTEMPT TO RETURN THE ITEM WITHOUT OUR APPROVAL.
To make a claim, you must provide us with a copy of your tax invoice or any kind of proof showing that you purchased the item from us. You need to also describe the problem precisely and provide evidence to support your claim, and state whether you are requesting a replacement, repair, refund or credit.
Once approved, the refund generally takes up to 2 working days to process and will notify you once the refund has been processed. However, please allow an additional 5 working days on top for your financial institution to process it.
A refund or replacement will not be provided if products are being misused, mishandled or mistakenly installed. Customers are responsible for following the instructions and advice given by the manufacturers. Warranty is not transferable
If you have any questions about our Returns & Warranty Policy, please contact us;
Due to the limited access of our carriers, there are certain postcodes that we are unable to deliver to. Please refer to the list below for more details.
We try our best to include all the undeliverable postcodes on the list, however, there are still a few postcodes that are undeliverable for some SKUs. Orders with no shipment service will be cancelled and refunded automatically.
Please kindly contact our customer service for more information if you need the item to be delivered to the remote areas to ensure your order could be processed successfully.
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