Enjoy a good night’s sleep on our memory foam mattress! This high-quality mattress, approximately 17 cm thick, is extra-soft and comfortable. Thanks to the memory foam, the mattress has an incomparable viscosity and density, and will quickly return to its original shape after use. The mattress automatically distributes your weight and reduces stress on your body’s pressure points. It helps to soothe the pain in the neck, back and joints. The mattress is made up of 5 layers, from top to bottom: a polyester fabric top cover, 2 cm 40D memory foam, 14 cm 22D foam, 1 cm 20D foam and a polyester fabric bottom cover. The mattress is compressed for delivery. Please note that for hygienic reasons, the mattress cannot be returned if the packaging has been opened or removed.
- Colour: White
- Cover material: Fabric
- Inner material: 2 cm 40D memory foam + 14 cm 22D foam + 1 cm 20D foam
- Size: 137 x 187 cm (W x L) (AU Double size)
- Thickness: Approximately 17 cm
- Fabric: Polyester: 100%
Mattress Hub generally offers a 12-month warranty on all products, unless stated otherwise. Some products will be provided with extended warranty for your peace of mind. Please refer to the product listing for the warranty period.
You are required to notify MattressHub within 10 working days in the unlikely event that the item arrives damaged or faulty. In addition to a detailed description, you are required to provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty process. Once assessed and approved by our customer service team, you will be contacted to proceed with the return, refund or replacement process. We do not accept returns if you don’t like the product, or misused by you.
PLEASE DO NOT ATTEMPT TO RETURN THE ITEM WITHOUT OUR APPROVAL.
To make a claim, you must provide us with a copy of your tax invoice or any kind of proof showing that you purchased the item from us. You need to also describe the problem precisely and provide evidence to support your claim, and state whether you are requesting a replacement, repair, refund or credit.
Once approved, the refund generally takes up to 2 working days to process and will notify you once the refund has been processed. However, please allow an additional 5 working days on top for your financial institution to process it.
A refund or replacement will not be provided if products are being misused, mishandled or mistakenly installed. Customers are responsible for following the instructions and advice given by the manufacturers. Warranty is not transferable
If you have any questions about our Returns & Warranty Policy, please contact us;
Due to the limited access of our carriers, there are certain postcodes that we are unable to deliver to. Please refer to the list below for more details.
We try our best to include all the undeliverable postcodes on the list, however, there are still a few postcodes that are undeliverable for some SKUs. Orders with no shipment service will be cancelled and refunded automatically.
Please kindly contact our customer service for more information if you need the item to be delivered to the remote areas to ensure your order could be processed successfully.
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